Full and Complete Coverage
With ASUS 360 and the Accidental Damage Warranty, here’s what your customers get with their notebook for free:
- A 2-year global warranty – an excellent level of coverage for notebooks
- A 30 day zero bright dot (ZBD) guarantee for the LCD display – only offered by ASUS
- Free two-way standard overnight shipping for repair – standard overnight shipping only offered by ASUS
- 24 hours tech support seven days a week** – we’re there when you need us
- Accidental Damage Warranty (ADW) Program - only offered by ASUS
Accidental Damage Warranty Explained
Accidents happen. But when they happen to your customers ASUS notebooks, they have no need to worry. If they drop them or spill coffee on them, they are now covered. If a powerful electrical surge shoots through them – covered. If they accidentally get lit on fire – no problem.
- Coverage against unpredictable drops, spills, power surge, lightning and fire damage
- 24 hours toll-free phone support** (call 888-678-3688 for assistance)
- Target 3 business days turnaround time for repair/ replacement; not including receiving and shipping time
- One-trip shipping (from ASUS to the user) at no additional cost
* The Accidental Damage Warranty does not apply to notebooks bought before September 10, 2007. The service plan is offered subject to approval by authorized resellers.
** Except Holidays




